The Workplace Managed Service plan is designed to provide pro-active monitoring and support services that anticipate and prevent IT problems before they occur. The Service is built upon the successful installation and configuration of technologies that the Helpdesk Team and SME Team utilize to monitor and maintain critical technology systems. (Read:- How we implemented a modern workplace for a leading company.)

Scope Overview

  • Business Hours Remote Support
  • 24x7x365 emergency support
  • Regular Health and Performance Monitoring
  • Break-fix Support
  • Capacity Planning and Cost optimization
  • Billing and Account Management

Workplace Productivity Management

Microsoft 365 Tenant Management

Manage Licenses

Manage Azure AD

Manage SSO

Iaas Management

Configuration Management

Patch Management

DB Health Check & Performance Tuning

AD Health Check & Diagnostics

Sharepoint & Onedrive

Configuring Document Libraries

Configuring Sharing Policies

Configuring Permissions

Security Management

Configuring message encryption

E-discovery and legal hold

DLP configuration


Configuring External Communications

Configuring Channels

Configuring Guest Access

Training and Review

One-hour training to users once in a quarter

Quarterly usage reporting and optimization

Quarterly review meetings


Mobile Device Management

Managing device compliance

Management of Android and iOS Devices

Blocking access from unregistered devices

Management of policies as per BYOD and Corporate devices

Mobile Application Management

Management of App data protection policies

Access Rights policies management

Overseeing the company App data protection

Remote app Deployment

Azure Threat Protection

Management Email Attachment protection policies

Management of data storage policies

Management of Anti-phishing protection

Actions as per the Reports of ATP

Management of Windows 10

Management of Windows Information Protection Policies

Management of Windows Autopilot

Management of windows defender

Management of Windows devices inventory

Azure Information Protection

Management of data sensitivity

Management of Labels

Management of Data life cycle

Accessibility limitation policy creation and management